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How to Use Virtual Office Services

By: Dave Howell - Updated: 24 Nov 2012 | comments*Discuss
Virtual Office Virtual Assistant Virtual

In today's commercial environment the image that your business projects is all important as your customers and business partners will want to deal with a professional organisation. Even micro businesses that consist of just one person can benefit from a virtual office as these can give the impression of a business that is much larger that it actually is. With all the professional service that leasing office space traditionally offers, virtual offices have become very popular as they offer unprecedented flexibility for the small business owner.

For the small enterprise virtual offices can be a great bonus as they can enable you to get your business up and running without having the cost of leasing office space that can be a drain on your start-up capital. They also offer the versatility that smaller enterprises demand.

Virtual offices can offer a number of advantages including:

  • A 24-hour telephone answering service.
  • A business postal address.
  • Additional services like meeting rooms.
  • Virtual Personal Assistants.
  • Secretarial services.
  • Serviced office space.
  • Hot desking with the latest technology.
  • No set-up fees.

Choosing a Telephone Answering Service

How many calls do you think you missed last month? It's a worrying thought that you could have lost a lucrative contract simply because you couldn't answer your phone. One of the most popular services within a virtual office is telephone answering.

Few business people like leaving messages on voicemail, so when they hear a real person pick up your phone and answer it professionally this gets your relationship with this new client of to a flying start. Bear these points in mind when you go shopping for telephone answering services:

  1. Ask the virtual phone supplier how many other businesses they have on their books. The ratio of telephone operators to the number of calls they receive should be as low as possible so you can be sure that your calls are answered promptly.
  2. Are the telephone answering service centres in the UK? Many of the smaller virtual office suppliers use overseas call centres that may not offer the service you are looking for.
  3. Is the person that will answer your calls properly trained? Ask to see the virtual office supplier's credentials. National qualifications with the latest switchboard technology are essential to provide your business with the best possible service.
  4. If the virtual office has packages deals, look at the detail to ensure you are not paying for services you don't need. Also look at your telephone-answering contract to see if you are locked in for a minimum period.
  5. Shop around for the best price and package deal for the budget you have. All services are not the same, but watch out for very low fees. This could indicate a less than professional service.
  6. The hours that your virtual office is open could have an impact on your business. If you trade internationally you may need telephone answering to take into consideration the time differences across the world.

Virtual Office Resources

Virtual Receptionist
0800 047 0571

0845 056 8888

0870 880 8484

0870 888 88 88

0800 781 1741

Whether you need a physical office space to work from, or meeting rooms to impress your clients, virtual offices and virtual PA's are now an essential business tool for the small enterprise. As a cost effective alternative to leased office space and expensive employees, more small businesses are turning to these services as they now offer a myriad of office services. If you choose carefully you will have a virtual office that will complement your business and impress

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